Archive for the ‘business’ Category

How to validate the market for your startup idea?

Saturday, March 26th, 2011

The Smart Bear discusses the question of market validation and suggests that startupists look for 10 people who say that they agree to pay money for the novel product of service to be developed by the startup.

I suggest that if the product or service is useful for business use (rather than being a consumer product), then the question be formulated as: how much money do you think your business can save by using our product/service?

איך לאמת את השוק של רעיון הסטארטאפ שלך?

הדוב החכם דן בנושא אימות השוק ומציע, שיזמים המקימים סטארטאפים יחפשו 10 אנשים, שיגידו שהם מסכימים לשלם כסף תמורת המוצר או השרות החדשניים, שיפותחו על ידי הסטארטאפ.

אני מציע, שאם המוצר או השרות שימושיים עבור עסקים (להבדיל ממוצר צרכני), השאלה תנוסח כך: כמה כסף אתה חושב שהעסק שלך יכול לחסוך הודות לשימוש במוצר/שרות שלנו?

Out of control wrong number

Monday, February 14th, 2011

טעות במספר שיצאה משליטה

כשאני בבית, אני בודק כל פעם אם הגיעו אלי SMS-ים בטלפון הסלולרי שלי.

באחת מהבדיקות האלה שמתי לב שהיתה לי שיחה שלא נענתה יחד עם SMS מאותו המספר.

תוכן ה-SMS היה: “לא מבין מדוע כל כך קשה לדבר איתך - נא חזור אליי בבקשה - ש___ מ___”

חשבתי שזה מישהו שקשור לחברה שאני מחכה לתשובה ממנה בקשר לפרויקט שעשיתי יחד איתם, ומשום מה לא אמרו לו שאני חרש.

עניתי לו: “אני חרש. הקשר איתי רק באמצעות מסרונים ודואר אלקטרוני. במה אוכל לעזור לך?”

התשובה שלו פיזרה את הערפל: “לא חזרת אליי לגבי הצעת המחיר שלכם בנושא ____” (נושא שלא קשור לתוכנה).

מכיוון שלא הגשתי הצעות מחיר בנושא הנ”ל, התשובה שלי היתה “ייתכן שיש לך טעות במספר. אני פרילאנסר בתחום התוכנה ושמי עומר”.

ואחר כך לא היו SMS-ים נוספים ממנו.

When I am at home, once in a while I check my cellphone to see if I got SMSes.

In one of those checks, I noticed that I got an unanswered call along with a SMS from the same phone number.

The SMS contents were “I do not understand why is it so difficult to reach you. Please return to me - S___ M___”.

I thought it is from someone associated with a company, from which I am waiting for an answer about a project which I did with them; and that due to some reason, no one told that person that I am deaf.

I replied: “I am deaf. I can be contacted only via SMSes and E-mail. How can I help you?”

His answer dispersed the fog: “You did not return to me about your bid for ____” (something not related to software).

Since I never bidded about this subject, my reply was “you may be having a wrong number. I am a freelance software developer and my name is Omer”.

There were no subsequent SMSes from him.

Benefits of Free Software to people with disabilities

Sunday, August 8th, 2010

After attending the August Penguin 2010 conference, Ilana Benish wrote (in Hebrew) about the benefits of Free Software for people with disabilities.

I would like to make also the following points:

  • Working on Free Software projects, like working on any volunteer work, is a way for software developers with disabilities to prove their worth to prospective employers.  This can serve to overcome prejudices and resistance by prospective employers, especially those who were burned by people who proved to be capable of drawing a salary and incapable of delivering results.
  • Like working on other self-benefit projects, working on relevant Free Software projects can empower people with disabilities, who can now help themselves rather than rely upon other people to help them.

Web 2.0 Best Practices

Sunday, December 14th, 2008

Suppose you have been contacted by someone with a great Web 2.0 idea and he wants you to join his startup.
You need to know whether he knows what he is talking about.
The following checklist may help you tell the clueful apart from clueless.
I hope people will be able to contribute advice concerning each item in the checklist as well as more items I missed.

  1. Dealing with bad content:
    • Spam
    • Trolling
    • Off-topic user-contributed content
  2. Vandalism (and in general, content backup/restore).
  3. Legal:
    • Acceptable use guidelines
    • Copyright violations and other issues
  4. Content ownership/lockdown policies - will a contributor be able to export his contributions into file/s in his own PC?
  5. How will the network effect be overcome (if another Web 2.0 site already exists serving the same need, how to get people to use your Web site instead of the other site, if they already have stuff).
  6. Business model (i.e. how to actually get people to pay for the stuff).
  7. Scaling with demand (nowadays, thanks to cloud computing services availability, the required scaling is not that of servers but that of customer service personnel and maybe other critical resources).
  8. Are there standards (such as XML schema) relevant to the kind of content to be served by the site?

How to get capitalism to regulate itself?

Saturday, November 8th, 2008

In This is not the end of capitalism, Mark Shuttleworth (of Ubuntu fame) points out the need for capitalism with regulation. The regulators - those people who would regulate businesses - would need to have extraordinary personal qualities of resourcefulness, wisdom and incorruptibility. In other words, they need to have caliber like E.E. “Doc” Smith’s Lensmen (the qualities required by Lensmen include intelligence, utter incorruptibility, a high drive to succeed, and the highest drive to fight evil).

However, like Santa Claus, such people exist only in fiction. Therefore another solution is needed. A practical solution would, by necessity, be based upon a system, in which imperfect and corruptible people would nevertheless do almost as good job as incorruptible ones.

Fortunately, there is a precedent for systems obviating the need for supermen. The 18th century political philosophers faced a similar problem. They were faced with the problem of designing a regime, in which people will enjoy freedom, even though they are governed by other imperfect people. The solution was to devise a system of checks and balances. It was embodied in the constitution of USA and worked well for several years.

Therefore, a possible solution to the problem of regulating capitalism is likely to come from a system of checks and balances. In the following I’ll try to sketch a possible design for such a system.

A business operating in an industry, which needs to be regulated, has to answer to the following stakeholders:

  • Shareholders
  • Employees
  • Business partners (customers and suppliers)
  • Environment

Regulation, when it is enforced, aims at restoration of balance of the interests of all those stakeholders. Regulation has to be enacted when money fails to work as a means to motivate the business to serve its stakeholders in a balanced way.

Let’s try to set up a feedback loop, in which bad regulation translates into loss of profits. This can be accomplished by nominating people, who act like the historical kings or modern Benevolent Dictators For Life (BDFLs). Each BDFL will be responsible for regulating all businesses in a particular geographical area. Every business in the region will pay the BDFL 1% of its profits. On the other hand, the BDFL will be subjected to lawsuits from any stakeholder, who believes to have been wronged by a business under the BDFL’s responsibility.

Thus, the BDFL will have an interest at ensuring that the businesses in his area will prosper in a balanced way. Since small businesses have larger growth potential than big businesses, the BDFL will tend to favor small businesses. The BDFL will balance the interests of businesses with those of the other stakeholders when formulating regulations, so that the business will thrive and the BDFL won’t lose too much money to lawsuits.

This proposal is incomplete, and leaves out answers to several questions such as:

  1. What happens if a business operating in a geographical area gets to be so large that the BDFL of that area will profit more from favoring it than from nurturing other businesses?
  2. Is the BDFL only to regulate businesses, or also develop infrastructure (like kings)?
  3. How to select BDFLs from among candidates?
  4. When and how to replace BDFLs, who do not do good work?
  5. How to preserve the sovereignity of the people in a BDFL-controlled area?

Perfect ad network

Wednesday, September 10th, 2008

I saw somewhere the following question and decided to share the results of some of the resulting firings of my neurons:

In your opinion, how would a perfect ad network look like?

This blog and my entire Web site is currently working with Google AdSense ad network. It appears to do pretty good job, but the following could improve it:

  • Option to forward all ad requests or part of them to the Webmaster for vetting. Sometimes it is obvious to the Webmaster that an ad will not be effective on a particular Web site.
  • Option for the Webmaster to specify a recommended location for an ad in his Website, overriding the ad network’s choice.
  • Better reporting to the Webmaster of clickthroughs on specific ads in specific locations, to help the Webmaster optimize his overriding decisions.
  • Effective mechanism for ad publisher to complain that clickthroughs from a particular Web site yielded no income and should not be compensated for - this will ensure that the Webmasters are kept honest.
  • Effective mechanism for Webmasters to know whether ad publishers abused the mechanism of repudiating clickthroughs as yielding no income - to keep them honest, according to the Webmasters’ point of view.

A Vista Conspiracy Theory

Saturday, July 19th, 2008

One possible reason for the stupidity of Microsoft in handling MS-Vista, especially in its attempts to ram MS-Vista through its customers’ throats instead of MS-Windows XP, is as follows.

Shortly after SCO sued IBM and other companies due to violation of its Linux copyright, IBM and possibly other big companies decided upon two-pronged counter attack.  First, they would fight SCO in court to the bitter end.

The conspiracy theory expoused below has to do with the second prong.  The goal here is to cause Microsoft to bleed as much money and as quickly as possible, so that it’ll not have the financial means to continue to support SCO until its defendants wear out.

For this purpose, moles may have been installed in Microsoft (or maybe Microsoft employees were bribed) to deliberately make the wrong managerial decisions, to sap the morale of the working software developers, to entangle the projects in cobwebs, to bog the projects down in intricate dependencies and frivolous compatibilities with the past, to surrender too easily to Hollywood moguls when they ask for DRM measures to be built into MS-Vista.

Since Microsoft had the fatal combination of de-facto monopoly position and huge cash reserves, both had to be attacked.  The monopoly position was attacked by making MS-Vista incompatible with MS-Windows XP, so that people would find it just as easy to switch to Linux or to Mac OS as it is to MS-Vista.  The cash position was attacked by turning MS-Vista into huge cash drain.

The Matzliach Method

Wednesday, May 7th, 2008

Matzliach (מצליח) is an Hebrew word meaning “successful”. The Matzliach Method is asking for more than what you are entitled to. If the other side does not object, you get more. If the other side objects, you get what you are entitled to. This method works when there is no penalty for trying to get more than what you are entitled to.

Israel has two high volume dailies - Ma’ariv and Yedioth Aharonot. The issue price for both is 4.80NIS during the week, and 10.50NIS on Fridays, when the issues are larger. The holiday eve issues are usually larger and cost 10.50NIS apiece, even when the holiday eve does not fall on Friday.

Today is the Israeli Independence Day eve. Today, Ma’ariv and Yedioth Aharonot put out larger issues. Ma’ariv charges 10.50NIS for its issue, whereas Yedioth Aharonot charges 4.80NIS.

This discrepancy in prices let the groceries and other vendors of newspapers enjoy a windfall by applying the Matzliach method as follows.

The shopkeeper claims that the printed Yedioth Aharonot price is a typo and the real price is 10.50NIS. If a customer buys this argument, the shopkeeper makes a nice profit. If the customer argues back, pointing out the absence of any billboard notice about this, the shopkeeper backs off and lets the customer buy the newspaper for 4.80NIS.

I want to buy your trash!

Monday, April 7th, 2008

I am a recycling plant.
I extract energy from your organic trash and use it in my other recycling processes.
I extract pure water from your sewage water.
I separate rare metals from your inorganic solid waste and sell them to manufacturers of goods.
I developed technologies for inexpensive transportation of your wastes into me.
I have advanced technologies for separating out mixtures, so that you will not need to sort your own trash.
I invest a lot into R&D for developing cheaper and better methods of processing your refuse.
I have lobbyists in legislature bodies, who cause the appropriate laws to be passed, so that it is cheaper for you to sell me your refuse for a pittance, than to dispose of it in manner which pollutes the environment.
I hand out research grants to scientists, who research methods for separating radioactive nuclei out of material, with the goal of purifying radioactive wastes.

(Translation from inscriptions on a marble slab, which was found in Antarctica after all ice was dissolved due to global warming, and which is believed to be 65 million years old.)

Ph.D. dissertation about Deaf entrepreneurs

Wednesday, March 19th, 2008

Yesterday I spent all day reading Sue Ellen Pressman’s Ph.D. dissertation “A NATIONAL STUDY OF DEAF ENTREPRENEURS AND SMALL BUSINESS OWNERS: IMPLICATIONS FOR CAREER COUNSELING”. As far as Pressman and I know, this is the first time such a study was undertaken.

I have a methodological note: the study claims to be based upon a representative sample of the deaf entrepreneurs in USA. However this claim is not supported by the methodology used. The sample was self-selected by consent to answer a questionnaire, and by being member of (or known to) Deaf and hard of Hearing Entrepreneurial Council (DHHEC) i.e. included in DHHEC’s mailing list.

There also seem to be few non sequiturs. Most entrepreneurs had some postsecondary school experience (some of them having college degree), but it does not by itself imply necessity of postsecondary school experience for success in business. Similarly, the fact that most of the entrepreneurs use voice to communicate with hearing customers and employees - does not by itself imply that voice is necessary or advisable for business success.

The following study findings are not obvious:

  • Deaf entrepreneurs usually had hearing employees and hearing customers.
  • Percentage of college graduates among Deaf entrepreneurs is higher than that among hearing entrepreneurs.
  • To communicate with hearing employees and customers, about 60% of the Deaf entrepreneurs used writing.

I made the following mental notes upon reflecting upon the study:

  • Cultivation of relay services goes together with development of deaf owned businesses.
  • There is a problem (not mentioned in the study) of lack of mutual trust among the Deaf in business, at least in Israel.